Frequently Asked Questions

How does Necktral™ work?

Necktral™ cradles your chin and the base of your skull, creating a gentle upward stretch that decompresses the spaces between your cervical vertebrae. It's the same principle physical therapists and chiropractors use — just sit back, relax for 10-15 minutes, and let your neck decompress naturally.

Is it safe to use?

Yes. Necktral™ is made from medical-grade polycarbonate with soft foam padding. Start with 5-minute sessions and gradually increase to 15 minutes as your neck adapts. If you have a serious cervical condition, consult your doctor before use.

Who is Necktral™ for?

It's designed for desk workers, phone users with 'tech neck,' people with chronic neck stiffness, tension headache sufferers, and anyone looking to relieve neck and trap tension without expensive chiropractic visits.

How long does shipping take?

We ship to the United States with free standard shipping on all orders. Orders are processed within 1-3 business days, and delivery typically takes 8-13 business days.